How mrt88 collects, uses, stores, and protects your personal information. Your privacy matters to us — please read this policy carefully.
256-bit SSL encryption on all data in transit.
mrt88 never sells your personal data to third parties.
Access, correct, or delete your data at any time.
Only data necessary to operate the service is collected.
Marketing communications only with your explicit opt-in.
Privacy queries answered within 24 hours.
mrt88 ("mrt88", "we", "us", or "our") operates the online gaming platform accessible at mrt88.app and is committed to protecting the personal information of all players who use our services. This Privacy Policy explains what personal data mrt88 collects, why we collect it, how we use and share it, how long we retain it, and what rights you have over your information.
This policy applies to all users of the mrt88 platform regardless of their location, with particular relevance to players based across Malaysia including Kuala Lumpur, Penang, Johor Bahru, and Petaling Jaya. By registering an account or continuing to use the mrt88 platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with our Terms & Conditions. In the event of any conflict, the Terms & Conditions shall prevail in respect of the gaming relationship, while this Privacy Policy governs data processing matters.
For the purposes of applicable data protection legislation, mrt88 is the data controller in respect of personal data processed in connection with the mrt88 platform. Questions or requests relating to this Privacy Policy should be directed to our support team at [email protected]. mrt88 will respond to all privacy-related correspondence within twenty-four (24) hours of receipt on business days.
mrt88 collects personal data in the following categories:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, username, government-issued ID (where KYC is triggered) | Provided by you at registration or verification |
| Contact Data | Email address, phone number | Provided by you at registration or account update |
| Financial Data | Payment method details (e-wallet IDs, bank account details), transaction history, deposit and withdrawal records | Provided by you and generated through use of the Cashier |
| Technical Data | IP address, device type, browser type, operating system, session duration, login timestamps | Automatically collected via the platform |
| Usage Data | Games played, bet amounts, wagering history, bonus redemptions, promotional participation | Generated through your use of the mrt88 platform |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Generated through your communications with mrt88 |
| Responsible Gaming Data | Deposit limit settings, self-exclusion periods, session time preferences | Provided by you via account settings |
mrt88 does not collect special categories of personal data (such as data relating to racial or ethnic origin, political opinions, religious beliefs, or health information) unless specifically required by applicable law or licensing authority regulation in connection with responsible gaming obligations.
mrt88 uses your personal data for the following purposes:
mrt88 processes your personal data on the following legal bases:
Where mrt88 relies on consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
mrt88 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies deployed include:
You may configure your browser to refuse cookies or to alert you when cookies are being set. Disabling strictly necessary cookies will impair the functionality of the mrt88 platform and may prevent you from accessing your account. Analytical and marketing cookies may be opted out of via the cookie preference centre accessible on the mrt88 platform.
mrt88 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
All third-party processors engaged by mrt88 are contractually bound to process personal data only on mrt88's documented instructions and to implement appropriate technical and organisational security measures.
mrt88's servers and some of its third-party service providers may be located outside of Malaysia. Where personal data is transferred to jurisdictions that do not offer the same level of data protection as Malaysia, mrt88 implements appropriate safeguards — including standard contractual clauses approved under applicable data protection frameworks — to ensure that your personal data continues to receive adequate protection regardless of where it is processed.
mrt88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the satisfaction of legal, regulatory, audit, and reporting requirements. Specifically:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with mrt88's data disposal procedures.
Subject to applicable law and licensing authority requirements, you have the following rights in relation to your personal data held by mrt88:
To exercise any of the above rights, contact mrt88 at [email protected]. mrt88 will respond within thirty (30) calendar days. In complex cases, this period may be extended by a further two (2) months, with prior notice.
mrt88 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, role-based access controls limiting data access to authorised personnel only, regular security assessments and penetration testing, and automated fraud detection systems.
Despite these measures, no internet-based system is completely secure. mrt88 cannot guarantee absolute security but is committed to prompt incident response. In the event of a data breach that is likely to result in a high risk to your rights, mrt88 will notify affected players without undue delay.
The mrt88 platform may contain links to third-party websites for informational purposes. mrt88 has no control over the content, privacy practices, or data handling of third-party sites and accepts no responsibility for them. We encourage you to review the privacy policies of any third-party sites you visit independently of the mrt88 platform.
The mrt88 platform is strictly for adults aged 21 years or older. mrt88 does not knowingly collect or process personal data from persons under the age of 21. If mrt88 becomes aware that personal data has been collected from an underage individual, the account will be immediately suspended, all data will be deleted, and any deposits will be returned in accordance with applicable regulations. If you believe a minor has registered on the mrt88 platform, please contact us immediately at [email protected].
mrt88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be notified to registered players via email at least seven (7) calendar days before taking effect. The "Last Updated" date at the top of this policy reflects the date of the most recent revision. We encourage you to review this policy periodically. Your continued use of the mrt88 platform following notification of changes constitutes your acknowledgement of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data mrt88 holds about you, please contact us:
mrt88 is committed to handling all privacy inquiries with diligence, transparency, and respect for your rights as a player.
Your data stays yours. No selling, no surprises — just secure, transparent gaming in MYR. 21+ only. Play responsibly.
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